Drenovation Private Limited (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us through our website, products, or services. Please read this policy carefully to understand our views and practices regarding your personal data and how we handle it.

1. Information We Collect

We may collect and process the following types of information about you:

1.1 Information You Provide to Us

Personal Information: Name, address, email address, phone number, and other contact details you provide.

Payment Information: Billing address, credit/debit card details, and transaction data for purchases.

Account Information: Username, password, and preferences when you create an account.

1.2 Information We Collect Automatically

Device Information: IP address, browser type, operating system, and device identifiers.

Usage Data: Information about how you interact with our website, products, and services, such as pages viewed, time spent, and links clicked.

Cookies and Similar Technologies: Data collected through cookies, beacons, and other tracking technologies to enhance your experience.

1.3 Information From Third Parties

We may receive information about you from third-party partners, such as:

Social media platforms when you interact with our profiles.

Marketing partners who provide leads or advertising insights.

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 To Provide Services

Process orders and deliver products or services.

Manage your account and customer service inquiries.

2.2 To Improve and Personalize

Enhance website functionality and user experience.

Tailor products, content, and advertisements to your preferences.

2.3 For Communication

Send transactional emails, such as order confirmations and account updates.

Provide promotional content and marketing communications (with your consent).

2.4 For Legal Compliance and Protection

Comply with legal obligations and enforce our terms and policies.

Prevent fraud, abuse, and security incidents.

3. How We Share Your Information

We may share your information with the following parties:

3.1 Service Providers

Third-party vendors and contractors who assist with operations, including payment processing, data analytics, and marketing.

3.2 Legal and Regulatory Authorities

When required to comply with laws, regulations, or legal processes.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business.

3.4 With Your Consent

When you explicitly consent to sharing your information with third parties.

4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law. When no longer needed, your data will be securely deleted or anonymized.

5. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.

Correction: Request corrections to inaccurate or incomplete data.

Deletion: Request the deletion of your personal data.

Objection: Object to certain uses of your data, such as for marketing.

Data Portability: Receive your data in a structured, commonly used format.

To exercise these rights, please contact us using the details provided in Section 8.

6. Security of Your Information

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Enhance your user experience.

Analyze website performance and trends.

Deliver personalized content and advertising.

You can control cookie settings through your browser or device preferences.

8. Contact Us

If you have questions, concerns, or wish to exercise your rights, please contact us at:

Drenovation Private Limited No 24, Rahulapura, Madiwela, Kotte, Sri Lanka Email: info@drenovation.lk Phone: +94711500300

9. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with a revised effective date.

Thank you for trusting Drenovation Private Limited. Your privacy matters to us.